In the US, EHR solutions form the heart of healthcare reform. Healthcare companies often require a software product that helps align all digital processes with their internal systems. The global EHR solution market size was estimated at USD 32.23 billion in 2023 and is anticipated to grow at a CAGR of 4.43% from 2024 to 2030, reflecting the increasing adoption of digital transformation in healthcare.
Choosing the right EHR solution is a challenge for many medical organizations. Every business is different, and requirements can vary based on your organization’s size and type, objectives, and goals.
Healthcare organizations usually get stuck while choosing between ready-made and custom EHR software. But first, let’s take a look at what is an EHR system and then at the pros and cons of each solution to identify which one is appropriate.
What is an EHR System?
An EHR (electronic health record) is the electronic version of a patient’s paper chart. It is real-time, patient-oriented records that make patient information available securely and instantly.
Although an EHR solution contains the medical and treatment records of patients, an EHR system goes beyond basic clinical data collected and has a wider view of a patient’s care. It is an important part of healthcare software development and can:
- Enclose a patient’s medical record, medications, diagnoses, immunization dates, allergies, radiology images, treatment plans, and test results.
- Grant access to evidence-based tools that doctors may use to make decisions about a patient’s care.
- Streamline and automate a doctor’s workflow.
One of the key features of the EHR solution is that health data can be created and managed by certified doctors in an electronic format capable of being shared with other doctors at another healthcare organization. Thus, EHRs contain patient information from all clinicians involved.
Ready-Made EHR Solutions
There are multiple reasons why healthcare organizations opt for ready-made EHR software. They include:
- As these EHR solutions are industry-specific, it is likely to meet most requirements of a company
Affordable up-front costs. - Development costs are scattered between a large number of end-users. Ready-made EHR software is an attractive option if you have a limited budget.
- Ready-made EHR solutions have several features that a company might start using with time as it evolves.
- Users are assured that any software problems are timely addressed as vendors usually provide maintenance and support services.
On the other side, a few things make ready software a bad option:
- Healthcare specialists don’t always require the full functionality of a ready-made EHR solution or may require other features that are not available.
- Users can ask the provider or a third-party to add more functionality to the system.
- However, this means extra costs.
- Medical organizations have to pay for support services, different licenses, upgrades, etc. Thus, the system’s final cost can be higher than what the user expected.
- At times ready-made apps can fail to comply with the security requirements or the user’s hardware may not be powerful enough to run them smoothly.
- Dependency on a particular system could limit options in buying software for other uses.
Custom EHR Solutions
Several healthcare organizations choose custom EHR systems. The reason being:
- Custom EHR solutions have all the crucial functions and features that the business needs.
- Users don’t have to spend much time getting acquainted with the product. This is because custom software developers pay close attention to the user’s business processes and requirements while working on the solution.
- Custom EHR solutions completely fit the user’s security, hardware, and software needs.
- The customer has to pay only once. No licensing or additional fees are required.
- All problems are resolved quickly as the vendor provides fast and direct support to its products.
- Organizations have to only pay and manage for features that they want.
- Custom EHR solutions can be in sync with existing workflow and hence the organization does not have to make any changes.
Few aspects that prevent medical organizations from ordering custom EHR solutions include:
- Custom EHR products generally have high upfront costs. The costs can be recuperated through overtime eventually creating a positive ROI
- Software development can be a lengthy process. Medical organizations should understand that they will not get their desired EHR solution in a week or two.
- Custom EHR solutions has a dependency on the execution team to build the product. It is hence, always advisable to choose among established players
Ready-Made vs. Custom EHR Solutions: Key Differences
When choosing EHR solutions, organizations often debate between ready-made and custom options. Here's how they compare across key factors:
Cost
Ready-made EHR solutions usually have a lower initial cost as they are pre-built and ready to deploy. Custom EHR solutions, while more expensive upfront, provide better long-term value by aligning with specific business needs.
Functionality
Ready-made solutions come with predefined features that may not address all organizational requirements. Custom EHR solutions are designed to meet unique workflows, ensuring all functionalities are tailored to the healthcare provider’s needs.
Implementation Time
Ready-made solutions offer faster deployment as they are pre-configured. Custom EHR solutions take longer to develop and implement but offer a system perfectly aligned with internal processes and workflows.
Support and Maintenance
With ready-made EHR solutions, support depends on the vendor's service policies and updates. Custom solutions provide personalized support and flexibility for modifications as per the provider's needs.
Compliance
Ready-made solutions may not fully comply with specific regulatory requirements like HIPAA, depending on the vendor. Custom EHR solutions can be designed to meet all compliance standards, ensuring the security and privacy of patient data.
Choosing between ready-made and custom EHR solutions depends on budget, timelines, and the need for tailored functionality and compliance. Understanding organizational priorities is crucial to making the right decision.
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Key Features of an EHR system
Your Digital Health File
Imagine it’s like your super organized folder for health stuff but on a computer. It keeps track of everything about your health – from medicines to allergies, even your X-rays and doctor’s plans.
Helps Doctors Decide
It’s not just a bunch of records! This system has tools that help doctors choose the best treatment for you. It’s like having a smart helper for your doctor.
Makes Work Easier for Doctors
Just like how your favorite robot vacuum cleans your house, this system helps doctors work smoothly. It handles a lot of their paperwork, so they can focus more on helping you.
Shares Health Info Securely
Imagine this system is like a secret keeper. It keeps your health secrets safe and only shares them with other doctors when needed. It’s like having a super-locked diary that only trusted people can read.
Connects All Your Doctors
It’s like having a group chat for your doctors! This system lets all your doctors see the same info about you. So, no matter where you go, they’re all on the same page about your health.
Read more: Benefits and Challenges of The Electronic Health Record
How Mindbowser Can Help You Make the Right Choice with EHR Solution for Your Healthcare Organization
Selecting the ideal EHR solution is critical for streamlining healthcare operations, ensuring compliance, and improving patient care. The choice between ready-made and custom EHR solutions depends on your organization’s unique needs, goals, and budget.
Mindbowser brings expertise in guiding healthcare organizations through this decision-making process. Our team evaluates your requirements, workflows, and compliance needs to recommend the most suitable EHR solution. Whether it’s deploying a ready-made system or building a custom EHR platform, we provide end-to-end support, ensuring a seamless implementation and ongoing success. Let us help you optimize your healthcare operations with the right EHR choice.
Frequently Asked Questions
- What are the benefits of custom EHR solutions over ready-made ones?
Custom EHR solutions are like personalized tools for healthcare organizations. They’re made to fit exactly what each organization needs. This means they can have features that are just right for them. When everything fits perfectly, it can lead to better care for patients.
- How can I identify the right EHR solution for my organization?
To identify the right EHR solution, you should assess your organization’s needs, consider key features, functionalities, and integration, and evaluate the user interface and regulatory compliance.
- What factors should I consider when selecting an EHR system?
Critical factors to consider when selecting an EHR system include assessing your organization’s needs, identifying key features, considering integration and interoperability, researching available vendors, and checking for regulatory compliance.
- How can I develop a plan to choose the right EHR solution for my practice?
The process of choosing the right EHR solution involves identifying decision makers, clarifying goals, writing a request for proposal, selecting recipients, and reviewing and making an informed decision.
Manisha Khadge, CMO Mindbowser
Manisha Khadge, recognized as one of Asia’s 100 power leaders, brings to the table nearly two decades of experience in the IT products and services sector. She’s skilled at boosting healthcare software sales worldwide, creating effective strategies that increase brand recognition and generate substantial revenue growth.
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Mindbowser built both iOS and Android apps for Mindworks, that have stood the test of time. 5 years later they still function quite beautifully. Their team always met their objectives and I'm very happy with the end result. Thank you!
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Some of the features conceived, implemented, and designed by the MindBowser staff are amongst our most popular features.
Matthew Amsde
CEO, Proofpilot
Mindbowser is one of the reasons that our app is successful. These guys have been a great team.
Dave Dubier
Founder & CEO, MangoMirror
One thing that really stood out to me is the culture and values of the Mindbowser team.
Sanji Silva
Chief Product Officer, Mocingbird
I am so glad I worked with Mindbowser to develop such an Impactful Mobile app
Katie Taylor
Founder and CEO, Child Life On Call
Mindbowser was an excellent partner in developing my fitness app.
Jirina Harastova
Founder, Phalan